To obtain a position which will
best utilize my experience & knowledge working with diverse populations, and in particular, with homeless individuals
Outstanding interpersonal & communication skills. Extensive
experience & measured capacity in handling
conflict, stress, and situations unique to diverse populations. Empathetic to
issues/needs of the homeless, survivors of Domestic Violence, and others in crisis.
Multi-faceted in creation, coordination, and implementation of educational/life skills/empowerment workshops. Fluent
in English and Spanish with the capability of translating. Computer literate.
Certified in Adult CPR.
College of Saint Elizabeth
September 1991 - December 1995
Bachelor of Arts Major Psychology
Weingart Center Association January 2001 to present
Women's Renaissance- Supportive Residential Services Program
Los Angeles, California
Bilingual Case Manager. Develop and implement case plans that reflect client needs,
and set realistic goals for the clients in the Emergency and Transitional Housing Shelter Program. Maintain detailed case
notes that evaluate and track clients' progress and achievements. Meet clients weekly for individual case management sessions.
Provide appropriate resources/referral services to assist clients in becoming self-sufficient. Monitor the distribution of
transportation assistance [monthly bus passes, bus tokens], wash tokens, and personal hygiene items. Facilitate the Women's
life skill group monthly. Facilitated and enhanced the curriculum for the Money Management group during 2001. Create, plan,
and schedule the 'Women's Only Series' meetings that focus on women's issues. Coordinate the SRS & WR Community Voice
Mail Project. Assist in the translation of documents & forms. Attend trainings and outside organizational meetings pertaining
to the needs and services provided to clients.
North Hudson Community Action Corp. October 1999
to October 2000
HUD Transitional Housing Program
West New York, New Jersey
Counselor-Mentor/Case Manager. Create assessment tools for client selection. Perform Intake/Assessment
interviews of potential candidates for Transitional Housing Program; refer and place clients in crisis to appropriate housing.
Provide each family unit with necessary supportive counseling and guidance services to help them achieve self-sufficiency.
Maintain accurate documentation & detailed case files on each family, as well as track progress of goal attainment. Establish,
organize, and implement monthly Life-Skills workshops. Enroll clients in ESL, GED, Computer, Parenting, and other essential
training programs. Make appropriate referrals and contacts for medical treatment, mental health services, employment assistance,
child-care, and other basic life needs. Monitor living conditions & apartment maintenance via the Unit Manager. Conduct
continuous follow-up and case management monitoring.
YWCA of Hudson County April 1996 to October 1999
City, New Jersey
Coordinator. Create & implement educational, developmental, and recreational children's programs for shelter children. Supervise volunteers, interns, and other staff that work with children. Assess children's
behavior using Behavior Modification Checklists and behavioral charts. Conduct conflict resolution and "I messaging" workshops
for shelter children. Provide positive role modeling, parenting classes, and interventions. Assist in therapeutic programs
by providing counseling for clients' children. Serve as the liaison for Opportunities Unlimited: Skills-Arts Program to plan
field trips and after-school tutorial programs.
YWCA of Hudson County May
1997 to October 1999
Jersey City, New Jersey
Training Team Coordinator. Schedule &
organize orientation/training events. Conduct orientations; facilitate
Quality and Empowerment training sessions for new staff. Assist the Executive Director and management with the design and
implementation of the Performance Improvement Processes, Working Objectives, and departmental intervention policies for the
agency. Keep accurate and concise documentation for employee personnel files.
Filadelfeeah Church Ministry
ministerial training/pastorate/web-site designer
c/o P.O. Box 431596 Los Angeles, California
Downtown Women's Center Action Coalition
Co-chair & Secretary for working group on permanent housing/member
Los Angeles, California
PEW Civic Entrepreneur Initiative of Jersey City: Alumnae